Disclaimer and "As Is" Provision

This website and all products are provided "as is" without warranties of any kind, except as expressly stated in these terms. We do not warrant that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components
• Information on the website is complete or accurate

Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from:

• Use of this website
• Purchase of products
• Any breach of these terms

Shall not exceed the amount paid by you for the specific product giving rise to the claim.

Exclusions

We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunity
• Damages resulting from factors beyond our control
• Third-party actions or content

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under the Consumer Protection Act, 2019, or other applicable consumer protection laws.

Indemnification

You agree to indemnify, defend, and hold harmless the company, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of this website
• Your violation of these terms
• Your violation of any third-party rights
• Your breach of applicable laws
• Any content you submit or transmit

Dispute Resolution

Governing Law

These Terms and Conditions are governed by the laws of India.

Informal Resolution

Before initiating formal proceedings, you agree to contact us to attempt informal resolution of any dispute. Most concerns can be resolved through customer service.

Consumer Forums

As a consumer, you have the right to approach consumer forums for grievance redressal under the Consumer Protection Act, 2019:

• District Consumer Disputes Redressal Forum
• State Consumer Disputes Redressal Commission
• National Consumer Disputes Redressal Commission

Jurisdiction

Any disputes not resolved informally shall be subject to the exclusive jurisdiction of courts in Patna, Bihar, India.

Time Limitation

Any claim arising from use of this website or purchase of products must be filed within one year from the date the cause of action arose.

Grievance Redressal

Nodal Officer

In compliance with Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Nodal Officer responsible for compliance and grievance redressal.

• Name: Vandana Singh
• Email: info@meiara.com
• Phone: +91 966 7444 577

Grievance Process

• Submit complaint via email or through website contact form
• Receive acknowledgment within 48 hours
• Investigation conducted within 7 days
• Resolution provided within 30 days of complaint receipt

Escalation

If you are not satisfied with the resolution:

• Request escalation to senior management
• Contact relevant consumer forum

Force Majeure

We are not liable for failure or delay in performing obligations due to circumstances beyond reasonable control, including:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or restrictions
• Pandemics or health emergencies
• Labor disputes
• Supply chain disruptions
• Utility failures
• Carrier or shipping delays

During force majeure events, obligations are suspended until normal operations resume.

Privacy

Your use of this website is governed by our Privacy Policy, which describes how personal information is collected, used, and protected. By using this website, you consent to the practices described therein.

Communications

Electronic Communications

By using this website and providing your email address, you consent to receive electronic communications including:

• Order confirmations and updates
• Shipping notifications
• Account-related notices
• Customer service responses

Marketing Communications

Promotional emails are sent only with your consent. You may opt out at any time by:

• Clicking "unsubscribe" in any marketing email
• Updating preferences in your account settings
• Contacting customer service

Communication Records

We may record communications for quality assurance, training, and legal purposes.

Modifications

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to this website.

Notification

For significant changes, notice will be provided through:

• Prominent announcement on the website
• Email notification to registered users
• Updated "Last Updated" date

Continued Use

Your continued use of this website after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable:

• That provision will be modified to the minimum extent necessary
• The remaining provisions continue in full force and effect
• The invalid provision does not affect the validity of other provisions

Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the company regarding use of this website and purchase of products. This agreement supersedes all prior agreements, communications, and understandings.

Contact Information

For questions about these Terms and Conditions or any other matters:

• Email: info@meiara.com

Acknowledgment

By using this website, you acknowledge that:

• You have read and understood these Terms and Conditions
• You agree to be bound by these terms
• You are at least 18 years of age
• You have the legal authority to enter into this agreement

Thank you for choosing to shop with us. We are committed to providing quality products and excellent customer service.