Shopping at Meiara is quick and secure 

1. Browse our collection of 925 sterling silver and moissanite jewellery.
2. Select your favourite piece and choose size/variant (if applicable).
3. Click Add to Cart → Checkout.
4. Enter your shipping details and choose a payment method.
5. Complete payment and your order is confirmed instantly.

We accept UPI, credit cards, debit cards, net banking and secure online payments.

All payments are processed through encrypted and secure gateways for safe shopping.

Once your order is placed successfully, you will receive:

• Order confirmation email
• SMS/WhatsApp confirmation
• Unique Order ID

If you don’t see the email, please check your spam/junk folder.

You will receive another notification once your jewellery is dispatched with tracking details.

Yes — but only before your order is shipped. If you need to update your shipping address:

1. Call us  +91 966 7444 577  or Email immediately at support@meiara.com
2. Share your Order ID + new address

Our team will update the details if the order has not been dispatched.

Once the order is shipped, we cannot change the address due to courier policies.

Yes, Meiara ships worldwide 

We currently deliver our 925 sterling silver and moissanite jewellery across India and internationally, including the USA, UK, Canada, UAE, Australia, and most major countries.

All Meiara jewellery is made-to-order and quality checked before dispatch.

Processing time:

• Ready pieces: 2–4 business days
• Custom or ring size orders: 5–8

business days

Once your order ships, you will receive a tracking link via email and SMS.

We believe in slow luxury — each piece goes through final polishing, stone inspection, and secure packaging before leaving our studio.

We offer easy returns and exchanges because your happiness matters 

Return window:

You can request a return within 72 hours of delivery.

Eligible for return if:

• You received a damaged product
• You received the wrong item
• The product has a manufacturing defect

Important notes:

• Items must be unused and in original packaging.
• Customised or engraved jewellery cannot be returned.
• Hygiene products like earrings cannot be returned unless defective.

Refunds are processed to the original payment method within 5–7 working days after inspection.

Delivery time depends on your location.

India delivery timeline:

• Metro cities: 2–4 business days
• Rest of India: 3–6 business days

International delivery timeline:

• Typically 5–10 business days after dispatch.

You will receive real-time tracking updates once your order ships.

We use tamper-proof, secure packaging to ensure your jewellery arrives safely and beautifully.